KARVY COMPUTER SHARE PRIVATE LIMITED. IT Help Desk Co-ordinator

Job description

Female candidates with graduation (B-tech preferable). Excellent communication, Inter personal & coordination skills. Positive attitude with learning ability & grasping power. Good knowledge of computers (Basics, MS Office ) with knowledge on call logging software is advantage. Should be able to prepare & produce reports. Lodging complaint calls, Assign the call to the Engineers. Coordinate with service engineers to attend Service calls. Good experience in Excel / Word. Resolve helpdesk service calls using documented procedures. Attend support calls and emails for first level technical support. Solve routine issues and escalate complex issues based on priority. Ensure customer satisfaction through continuous status information. Follow-up with vendors for closure of the Tickets.

About this company

The Finapolis is a premier personal finance magazine providing credible research, actionable investment advice and insightful analysis. Covering a wide gamut of issues related to mutual funds, stocks, insurance, realty, commodities, wealth management, tax and banking sectors plus comprehensive statistics, The Finapolis keeps you abreast of the latest in the world of investment. With a pan-India presence, The Finapolis has a circulation of over 45,000 copies with a readership of 80,000. Our subscribers and readers constitute of retail investors, investment professionals and corporate houses.

Available on Magzter http://www.magzter.com/IN/Karvy-Stock-Broking-Limited/The-Finapolis/Business/ | Indiamags http://www.indiamags.com/finapolis-magazine | Rockstand