Convergys India Services Private limited.
Job Description: - Inbound Customer Service / Upselling.
Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities: -
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Support customers across Telecommunication, Financial Services & Healthcare vertical.
- Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile-
- Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
- BE/Btech fresher’s are not eligible.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to 26,000 take home & attractive Incentives amount.
Additional Benefits-
- Two way A/C cabs. (Convergys was awarded for best in industry transport service).
- Medical insurance worth 1 lakhs.
- Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
- Gratuity
- Education Assistance plan – Annual entitlement of up to INR 24,000.
- Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address nearest to you location:-
Walk in to Convergys Recruitment Center:
Gurgaon:
- Unitech Cyber Park, Tower A, Ground Floor, Sector 39, Gurgaon. Contact Nishtha Sethi@ 8826198113
Job Description: - Inbound Customer Service / Upselling.
Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities: -
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Support customers across Telecommunication, Financial Services & Healthcare vertical.
- Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile-
- Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
- BE/Btech fresher’s are not eligible.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to 26,000 take home & attractive Incentives amount.
Additional Benefits-
- Two way A/C cabs. (Convergys was awarded for best in industry transport service).
- Medical insurance worth 1 lakhs.
- Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
- Gratuity
- Education Assistance plan – Annual entitlement of up to INR 24,000.
- Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address nearest to you location:-
Walk in to Convergys Recruitment Center:
Gurgaon:
- Unitech Cyber Park, Tower A, Ground Floor, Sector 39, Gurgaon. Contact Nishtha Sethi@ 8826198113
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