Informatica hiring Associate/Technical Support Engineer Trainees from 2015 Engineering Batches for Bangalore Location

 


Eligibility : M.E/M.Tech(CSE, EEE, IT), MCA
Location : Bangalore
Last Date : 05 Dec 2015

Hiring Process : Face to Face Interview, Online test

Informatica - Job DetailsDate of posting:26 Nov 15

Eligibility :

• ME / M.Tech - Computer Science Engineering, Information Sciences, Engineering and Information Technology, MCA (Computer Sciences) Graduates only.
• Year of passing : 2015 only
• No standing arrears
• Academic percentages: 

            i) 10th std – 60% and above, 12th std – 60% and above, 
            ii) Graduation percentage – 60% aggregate and above or 6.0 CGPA aggregate and above

Hiring Process : Online Test , Technical & HR Interviews

We are looking for Associate/Technical Support Engineer Trainees to join our Global Customer Support team. In this role, you’ll use your analytical thinking and influencing skills for becoming a trusted advisor to our customers on technical issues through ongoing technical relationship guidance during the whole cycle of a technical issue from inception to closure. You would also get opportunities to work with other Principal Lead engineers to ensure operational efficiency. 

As an employee with Informatica’s Global Customer support Team:

• You will be part of a strong team of knowledgeable and committed technical specialists and connected onto the worldwide Informatica technical pool.
• On the job training and on-going learning and development are a key part of why our professionals are widely respected and are treated as world number one in technical support arena.
• Thriving in a fast-paced support environment, you’ll work with our customers and solve their complex technical problems, related to Informatica’ s flagship products like Power Center, Data Quality  and its peripheries like various databases along with different Operating Systems etc. 

Our Ideal Candidate:

• Flexible in working, open for night shifts.
• Constructively work together as a team, sharing ideas and resources.
• A high degree of analytical and problem solving abilities.
• You’re a natural leader who strives for excellence and is known as a resourceful and prodigious technical ability. 
• You possess good communication and customer-relationship skills – responsiveness, sensitivity, diplomacy 
• Are comfortable working both independently and collaboratively. 
• You’re advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing new problems and challenges. 
• Your advanced problem solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing new problems and challenges. 
• Applying your superior technical skills to meet service request SLAs, meet and exceed customer expectations.

Your Responsibilities :

• As an integral part of the Global Customer Support team, you will provide technical support for Informatica products. The Technical Support Engineer will be responsible for ensuring our customers' success and satisfaction with our products and contributing to their long-term loyalty. You will work closely with the rest of the Informatica support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that Informatica is delivering overall superior service and support to our customers.

Technical Skills required :

• Very good knowledge in Relational Database like Oracle, MS-SQL, and DB2 
• UNIX shell Scripting or Windows Batch File Scripting would give you an edge over other candidates. 
• Strong in fundamentals of OS preferably UNIX 
• Strong in Data Warehousing fundamentals and Knowledge of ETL and data management
• Excellent analysis, debugging, problem solving and troubleshooting skills.

Stipend : INR 30,000 per month

Date of Joining : Immediate

Disclaimer : Candidates who have attended the interview in last 6 months are not eligible. 

Tentative drive date : 5th December 2015 (Saturday)