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Friday 18 December 2015

SDM Consultant

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Job Description

    Proactively plans and performs advanced technical activities requiring knowledge in multiple areas or on a system level to service the customer. Prioritizes work based on customer impact, and brings expertise to customer site on need basis.

    Main Responsibility Area

    Identifies and solves proactively demanding problems and communicates them to key stakeholders. Participates as an expert in own technology area in customer projects. May support areas by participating in emergency and 24/7 duty. Is active in networking and knowledge sharing. Develops processes, tools and working methods.

    Position Description

    Description: SDM (Subcriber Data Management) Case Handling / Software Upgrade support of One NDS Family SDM products i.e NT-HLR FE, One-NDS/C-NTDB, One-EIR, OneAAA, CMS8200 HSS,DRA and One BSF including following activities:

    Should be able to lead and take technical lead
    Fast learner, long term player, Positive attitude with 7-12 Year of relevant experience.
    HP/ATCA Hardware hands-on and troubleshooting / software Upgrade/Update with Testing of Software releases, change deliveries.
    Network and Solution troubleshooting, excellent support in SDM Related Parameters, features and their impacts.
    Network element upgrade and Method of Procedure (MOP) validation and test
    Technical end to end support into customer networks.
    Participate in 24/7 emergency on-call support;
    Provide proactive maintenance service support and delivery;
    Support change management service delivery;
    Organize and participate in pilot and roll-out upgrades and patch installations,
    New technology support and Service deployment with excellent IP and Unix support.;
    Ensure quality & customer Service Level Agreements (SLA) are met;
    Consult with customers regarding optimization, planning, feature activations, and other improvements
    Knowledge on Resolve tool/Advantage commander/Netact will be an added advantage.
    Support required on customer specific time zones and maintenance hours. Shell & pearl Script with Linux and Unix Certification.
    Good in depth knowledge in the basic call flows Good Communication and Presentation Skills to handle global customers.
    Experience in HP Blade System c7000 enclosure and infrastructure configuration and management.
    Excellent command on Linux OS.
Salary: Not Disclosed by Recruiter
Industry: Telecom/ISP /
Functional Area: IT Software - Network Administration , Security
Role Category:Other
Role:Outside Consultant

Keyskills

Desired Candidate Profile

Education-
UG: Any Graduate - Any Specialization
PG:Any Postgraduate - Any Specialization
Doctorate:Doctorate Not Required
    Experience with troubleshooting tools, Trace & log file analysis tools, and with measuring equipment (depending on the product line)
    Act as technical lead
    Experience with trouble ticket tools and process
    Fault identification/correction/ reporting skills on the particular subsystem and equipment
    Ready to support EMCY on a 24/7 basis
    Fluency in English
    Strong problem solving ability
    Good organizational skills
    Ability to perform multiple tasks concurrently with ease and professionalism
    Good communication skills
    Service and Customer oriented
    Team work
    Availability for travel
Company Profile:
Nokia Solutions and Networks India (P)Ltd.
Nokia Solutions and Networks is the world"s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world"s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly. With headquarters in Espoo, Finland, we operate in over 150 countries around the globe.
Recruiter Name:HR
Website:http://nsn.com/
Reference Id:93324

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